D&D Stained Glass Artisans has drafted this document in an effort to demonstrate our strong commitment to online privacy. Please contact us if you have any questions or concerns.

D&D Stained Glass Artisans holds all information provided by our customers in the strictest confidence. All customer information requested by D&D Stained Glass Artisans is for the sole purpose of fulfilling an order. We do not sell, rent, loan, or disseminate customer information.

All of our Fused Glass Photo Plaques come with a full 30 day money back guarantee. If you are not completely satisfied with your Fused Glass Photo Plaque, just return it and your credit card account will be credited for the full purchase price including shipping.
 
All refunds will be issued within five days of return receipt. We will confirm the refund date and amount via e-mail. If you have any additional questions concerning this policy, please contact us.

Since our plaques are made of glass, breakage and other forms of damage do occasionally occur. We have also been known in a few cases to make spelling errors. In most cases, we prefer to replace rather than repair plaques so please contact us prior to returning any damaged or incorrect orders.